Term and Conditions

Welcome to Shoe Style Sales! These Terms and Conditions outline the rules and regulations for using our website at olukaishoestore.com and purchasing our premium island-inspired footwear.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to customers worldwide, excluding certain Asian and remote regions. By using our site, you confirm you’re at least 18 years old or have parental consent.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Shoe Style Sales and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We offer premium footwear including boots, sandals, slippers, and shoes for men and women. While we strive for accuracy, product colors may vary slightly due to monitor settings. Please refer to our size guides for proper fit.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after ordering, we’ll notify you and process a refund.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with details.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We don’t store your full payment details on our servers.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95) via DHL/FedEx: 10-15 business days after shipping
• Free Shipping (orders over $50) via EMS: 15-25 business days after shipping

Delivery times are estimates and may vary due to customs processing.

4.2 Delivery Responsibilities

Once shipped, you become responsible for the goods. Please inspect deliveries immediately and report any damage within 48 hours.

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Item is unused and in original condition
• Original packaging is intact
• No signs of wear or damage

Exception: For hygiene reasons, we cannot accept returns on worn slippers or those removed from original packaging. All slipper sales are final unless defective.

5.2 Return Process

To initiate a return:

1. Contact [email protected] within 15 days
2. Wait for approval and RMA number
3. Ship item to: Shoe Style Sales Returns, 1701 18th Avenue South, Nashville, TN 37212 USA

5.3 Refunds

Refunds are processed within 10 business days of receiving your return. Original shipping fees are non-refundable.

5.4 Exchanges

Exchanges are subject to availability. We’ll cover shipping for replacement items.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate delivery and payment information. We’re not responsible for delays due to incorrect addresses.

6.2 Prohibited Conduct

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Make fraudulent purchases
• Misuse our return policy

7. Liability Limitations

Shoe Style Sales isn’t liable for:

• Delays beyond our reasonable control (natural disasters, customs delays, etc.)
• Minor variations in product appearance
• Indirect damages (lost profits, data loss)

Our total liability is limited to the purchase price of your order.

8. Privacy and Data Protection

We handle personal data according to our Privacy Policy, available on our website. We implement security measures but cannot guarantee absolute security of online transactions.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by Tennessee law. Any disputes will be resolved in Nashville courts.

11. Contact Us

For questions about these terms, contact us at:
Email: [email protected]
Address: Shoe Style Sales, 1701 18th Avenue South, Nashville, TN 37212 USA